SYSTEMS OPERATIONAL

AI Receptionists & AI Agents,
Built For Your Business.

We implement AI receptionists that answer every call, capture the enquiry and book the job — and AI agents that take on the quoting, chasing and admin behind it. For small businesses in London and across the UK.

Enterprise Analytics
Dashboard
Enterprise Analytics
LIVE
Mobile Operations
Application
Mobile Operations
LIVE
Neural Networks
System Architecture
Neural Networks
LIVE
AI Integrated
Optimized Core
High Velocity
Processing Data
AI Receptionists

Never miss another customer call.

We implement AI receptionists for small businesses in London and across the UK — answering in a natural voice, capturing every enquiry and booking the job while you get on with the work.

  • Every call answered, 24/7 — evenings, weekends and while you’re on the tools.
  • Appointments booked straight into your calendar during the call.
  • Caller details and a call summary sent to your inbox and CRM.
Live call
00:41
Good evening, thanks for calling — how can I help?
Hi, my boiler’s leaking. Can someone come out tomorrow?
I can book that. Could I take your postcode and best number?
Appointment booked Summary emailed
MICROSOFT COPILOT AGENTS

Put a specialist to work inside Microsoft 365.

If your team already runs on Microsoft 365, you can add Copilot agents that know your documents, policies and templates. We build, tune and roll them out for small businesses in London and across the UK — each one trained on how your business actually works.

Enquiry Responder

A new enquiry lands in your shared inbox.

Drafts an accurate, on-brand reply using your price lists, service pages and past answers.

Every enquiry answered the same day, in your voice, without anyone rewriting from scratch.

Meeting Scribe

A Teams call or site meeting finishes.

Turns the transcript or your notes into a clean record with decisions, owners and deadlines.

Notes written up in seconds, so nothing agreed in the room gets forgotten.

Invoice Chaser

An invoice passes its due date.

Writes the next polite chase in the sequence with the right amounts, dates and reference.

Overdue invoices chased consistently, so cash comes in without awkward phone calls.

Quote & Proposal Drafter

You capture a scope from a site visit or a call.

Builds a first-draft quote or proposal from your templates, rates and inclusions.

Quotes out same day instead of next week — the difference between winning and losing the job.

Job Description Writer

You need to hire.

Writes a clear, inclusive job advert and a set of competency-based interview questions.

A hiring pack ready in minutes, without paying an agency to write it.

Onboarding Guide

A new starter asks where something lives.

Answers from your own policies, handbooks and SharePoint files, and says when it does not know.

New joiners self-serve from day one, and your team stops answering the same ten questions.

Document Reviewer

A contract, report or spec needs checking.

Reviews it for gaps, risks and inconsistencies against your standards and flags what to fix.

A second pair of eyes on every document before it goes to a client.

Executive Briefing Builder

A long report or email thread piles up.

Compresses it into a one-page brief with the position, the decisions needed and the risks.

You walk into the week knowing where things stand, without reading fifty emails.

Over 100 agents across sales, HR, finance, operations and project delivery — each one built and deployed by us.

01

Never Miss Business

Our AI receptionists answer every call, 24/7 — capturing the enquiry and booking the job while you get on with the work.

02

Admin Handled by Agents

Quotes, follow-ups, invoice chasing, meeting notes — AI agents take the repetitive work so your team spends its time on customers, not paperwork.

03

Implemented, Not Sold

We set it up, train it on your business and stay with you after launch — so it keeps working long after go-live.

WHAT WE IMPLEMENT

Answer Every Call. Automate The Rest.

AI Automation

Reduce chaos with intelligent agents that automate workflows and empower your team.

Custom Application Dev

Precision-built applications engineered for stability, security, and long-term growth.

Data Engineering

Transform disconnected data into a unified source of intelligence and confidence.

Intelligent Chatbots

Intelligent, human-centric interfaces that speak with authority and clarity.

AI Receptionists

24/7 AI call answering that books appointments and captures every lead for UK small businesses.

PRECISION IN ACTION

Intelligence Engineered

See how we turn complex challenges into intelligent, self-improving systems.

Legal

Legal Research Assistant

Legal Research Assistant
Retail

Retail Inventory Analytics

Retail Inventory Analytics
Fintech

Automating KYC Verification for a Global Neo-Bank

Automating KYC Verification for a Global Neo-Bank

CLIENT OUTCOMES

The Impact On UK Businesses

Real implementations, real numbers — here's what changed for the teams we work with.

“Lawyers spent excessive billable hours on basic case research. OMNIai delivered rAG-based legal assistant trained on case law — and it's been running ever since.”

40% reduction in research time, improved accuracy.

Legal

Legal Research Assistant

Read the full story

“Inefficient routing led to high fuel costs and delivery delays. OMNIai delivered real-time dynamic routing algorithm using AI — and it's been running ever since.”

20% fuel savings, 98% on-time delivery rate.

Logistics

Logistics Fleet Optimization

Read the full story

“Data silos prevented real-time view of inventory across stores. OMNIai delivered centralized data warehouse with real-time dashboards — and it's been running ever since.”

30% reduction in stockouts, optimized inventory turnover.

Retail

Retail Inventory Analytics

Read the full story

WHO WE ARE

AI Receptionists & AI Agents, Implemented For You.

OMNIai is a London-based team that implements two things properly: AI receptionists that answer every call and book the work, and AI agents — including Microsoft Copilot agents inside Microsoft 365 — that handle the admin behind your business. For small businesses in London and across the UK.

CONTACT US

Automation with
Confidence

Discuss your future with our team of engineers and strategists. Calm, clear, and precise guidance.

Email Us

info@omniaiagency.co.uk

Global HQ

71-75 Shelton St
London WC2H 9JQ

OMNI Assistant

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